Natural Zambia Minor Emerald 6.65 cts Octagon pair by SR-Takat

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Selecting Your SR-TAKAT Gemstone

Every SR-TAKAT gemstone is carefully selected for its natural beauty, character, and quality.

When choosing a gemstone, consider:

• Gemstone Type – Ruby, Emerald, Sapphire, and other natural gemstones.
• Colour – The tone, saturation, and overall appearance of the stone.
• Clarity – Natural inclusions and internal characteristics that contribute to its individuality.
• Cut – Carefully considered to enhance the gemstone's brilliance, colour, and visual appeal.
• Carat Weight – The weight and size of the gemstone in relation to its overall quality.

Naturally Unique

No two natural gemstones are exactly alike. Variations in colour, inclusions, and appearance are natural characteristics that make every gemstone unique.

Caring for Your SR-TAKAT Gemstone

With proper care, your gemstone can preserve its beauty for generations.

Everyday Care

• Handle your gemstone carefully and avoid strong impacts.
• Clean gently with a soft, lint-free cloth.
• Keep the gemstone away from harsh chemicals, perfumes, cosmetics, and cleaning products.
• Store it separately from other gemstones and jewellery to prevent scratches or damage.

Cleaning

For routine care, gently wipe your gemstone with a soft cloth. Where appropriate, lukewarm water may be used.

Avoid ultrasonic or steam cleaning unless specifically confirmed to be suitable for your particular gemstone, as some natural gemstones may be sensitive to heat, chemicals, or sudden temperature changes.

Storage

Store your gemstone in a clean, dry, and secure place, preferably in its original SR-TAKAT packaging.

Authenticity You Can Trust

Every genuine SR-TAKAT gemstone is selected with careful attention to authenticity and quality.

Where applicable, gemstones are accompanied by relevant identification, certification, or product documentation.

Natural gemstones may contain unique inclusions, colour variations, and other characteristics formed naturally within the stone. These are part of their individual identity and contribute to the uniqueness of each gemstone.