Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Choosing Your SR-TAKAT Timepiece

An SR-TAKAT watch is more than a timepiece—it is a statement of craftsmanship, precision, and the beauty of natural gemstones.

When selecting your watch, consider the following:

Select Your Gemstone

Each collection features carefully selected natural gemstones, allowing you to choose a watch that reflects your personal style.

• Emerald – Elegant, refined, and timeless.
• Ruby – Bold, confident, and sophisticated.
• Sapphire – Classic, versatile, and enduring.

Choose Your Style

Whether for business, formal occasions, or everyday luxury, each SR-TAKAT timepiece is designed to complement modern lifestyles while preserving traditional craftsmanship.

Crafted to Last

Every watch is manufactured using premium materials and carefully assembled to ensure exceptional durability, precision, and comfort.

An Investment in Excellence

Each SR-TAKAT watch represents meticulous craftsmanship, premium materials, and timeless design—created to be treasured for generations.

Caring for Your SR-TAKAT Watch

Proper care ensures your SR-TAKAT timepiece maintains its beauty and performance for years to come.

Daily Care

• Clean your watch regularly using a soft microfiber cloth.
• Keep the watch dry and clean after exposure to moisture or perspiration.
• Store it in its original presentation box when not in use.

Avoid

• Strong impacts or dropping the watch.
• Exposure to harsh chemicals, perfumes, detergents, or solvents.
• Extreme temperatures or prolonged direct sunlight.
• Strong magnetic fields that may affect movement accuracy.

Water Resistance

Water resistance varies by model. Please refer to your specific watch specifications before exposing your watch to water. Never operate the crown or pushers while the watch is submerged.

Natural Gemstones

Every gemstone is unique. Natural variations in colour, inclusions, and texture are characteristics of genuine gemstones and make every SR-TAKAT watch one of a kind.

Authenticity Guaranteed

Every genuine SR-TAKAT timepiece is supplied with:

• Official SR-TAKAT International Warranty Card
• Unique watch serial number
• Premium presentation box
• Product documentation

These ensure the authenticity and quality of your SR-TAKAT timepiece.

2-Year International Warranty

Your SR-TAKAT watch is covered by a 2-Year International Warranty from the date of purchase against manufacturing defects under normal use.

The warranty covers:

• Manufacturing defects in the watch movement
• Defects in materials or workmanship
• Repair or replacement of defective components, where applicable

The warranty does not cover damage caused by accidents, misuse, normal wear and tear, unauthorized repairs, or improper handling.

For any warranty claim, please contact SR-TAKAT Customer Support and present your proof of purchase together with your International Warranty Card.